mophie, i love thee

July 2nd, 2013

mophie, i love thee

Published in featured, men's style, the play, updated news - recent posts

mphieboxi was pretty stoked when i bought my first mophie juice pack last year. i thought i was really cool showing up for a tournament with xtra iphone battery life. seriously though, it was the perfect thing for tournament play. unfortunately the jack/plug thing broke after about a month. ok, fine, i went back to the apple store and ended up buying another one with an even longer battery life because the fuckers at apple wouldnt replace it “since apple didnt make it blah blah whatever blah then apple couldn’t replace it”. really? sometimes apple suks massive balls. you know what i mean…everything apple isnt smooth sailing all the time. that said, i love their products and am still soooo very happy to have made that “pc to apple” switch back in 05. anyway, back to mophie, so i bought the juice pack plus – it was all black and looked cool but then the bottom casing started to come apart again near the jack/plug. are you kidding me? no way? i decided to send an email the company because that’s just bullshit. stuff like that shouldnt break. it’s like the old apple headphones that would break after 2 months. as it turns out, the the mophie guys, unlike the apple guys, were basically awesome (jacob in particular who was my customer service rep). they won me over not only by replacing my juice pack but by sending me the replacement in the box pictured above. i luvvvvv stuff like that – good packaging says a lot about a company. those little things make me remember companies and help keep me loyal. so, mophie’s great customer service and packaging changed me…they made me a happy man and a huge fan of the brand. simple. customer service always reigns supreme. check out their letter below.letterfrommophie

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